Collocation
Our data center is located at 55 South Market Street in San Jose, California in the Mae West building. In the heart of the Silicon Valley, Mae West is renowned for being one of the most well-connected facilities for commercial data communications in the world. Some features of our colo space include:
• Multi-homed Connectivity
• UPS Power Backup
• 24x7 Secured Facility
• Controlled Environment
With these advantages we minimize connectivity loss, power loss, and equipment loss due to environment or theft. The facility requires keys to enter cabinets, badges to enter the room and badges to even operate the elevator itself. It is for this reason that we offer site access to customers only by appointment Monday through Friday, 9AM to 5PM. After hours support is billable at our standard hourly rate.
Colo customers are under a 12 month fixed-pricing contract. Each piece of equipment that you bring in is individually tagged and logged by serial number to ensure that it is identified correctly. The Internet uplink is connected to a managed switch which we use to monitor bandwidth utilization for billing purposes. Colo customers have access to the same statistical data from this switch in the form of a web-based report which is updated every 5 minutes.
Rack Space
We provide rack space for server and communication equipment collocation. In an effort to minimize operational overhead expenses, we only offer collocation space for racked equipment at this time. Racks are standard 4-post, 19" and 32" deep. Deep, heavy servers must be mounted with rails to support the weight of the machine securely. Pricing for rack space is as follows:
Rack
Units |
Monthly Cost
per RU |
| 1 |
$40.00 |
| 2-4 |
$37.50 |
| 5-10 |
$35.00 |
| 11-20 |
$32.50 |
| 21-40 |
$30.00 |
Bandwidth
Our Internet uplink is an aggregate of redundant routes across multiple providers making the connection as reliable as possible for maximum uptime. Billing for bandwidth is based on your commitment level and overages. If your utilization is less than your commitment based on the pricing listed below, then you will be billed at your commitment rate. If your utilization exceeds your commitment amount, then you will be billed for your commitment amount plus overages at your commitment rate. Overages are calculated based on the 95th percentile traffic analysis method. Bandwidth pricing over this connection is as follows:
| Mbit |
Monthly Cost
per Mbit |
| 1-10 |
$80.00 |
| 10.01-25 |
$67.00 |
| 25.01-30 |
$53.00 |
| 30.01-100 |
$46.75 |
